Shipping policy

Walk Easy Shoes (walkeasyshoes.com), operated by Forward Scholars LLC Last updated: October 23, 2026

Thank you for shopping with Walk Easy Shoes. This policy explains where we ship, how much shipping costs, and how long it takes to receive your order. It should be read with our Return Policy, Cancellation Policy and Payment Policy.

1. Where we ship

We currently ship to addresses in the United States, including Puerto Rico. We do not ship outside the United States at this time.

2. Processing time

Orders are processed within 1–3 business days after you place them. Business days are Monday through Friday, excluding weekends and U.S. holidays. Processing time is separate from shipping time.

Order cutoff time

• Orders placed before 5:00 PM Central Time (CT), Monday through Friday, begin processing the same business day.
• Orders placed after 5:00 PM CT, on weekends or on holidays begin processing the next business day.

3. Shipping time

Delivery times are estimates. They start on the day your order ships, not the day you place it, and depend on your location. Delays can sometimes happen because of carrier issues, weather, high order volumes or other circumstances outside our control. We cannot guarantee a delivery date.

4. Shipping costs

Shipping is free. We offer free standard shipping on all orders, with no minimum purchase, to all addresses in the United States, including Puerto Rico. You will see $0.00 shipping at checkout.

5. Taxes

Sales tax is collected where required by law and shown at checkout. See our Payment Policy for details.

6. Order tracking

When your order ships, we will email you a shipping confirmation with your tracking number or numbers. It can take up to a day for tracking information to update after you receive the email. If your tracking has not moved for several days, please contact us.

7. Shipping address

Please check your shipping address carefully before you place your order. We are not responsible for orders delivered to an incorrect or incomplete address you entered. If you need to change an address, contact us right away (see our Cancellation Policy). Once an order has shipped, we cannot change the address. If a package is returned to us because of an incorrect address or because it was not claimed, we may need to charge for reshipping.

8. Damaged, lost or missing packages

If your package arrives damaged, please contact us within 7 days of delivery at hello@walkeasyshoes.com with your order number and a photo of the damage, and we will resolve it quickly. If your tracking shows an order as delivered but you did not receive it, please first check around your property and with neighbors, then contact us. If your order has not arrived after the estimated delivery window, contact us and we will investigate with the carrier. Returns and refunds are covered in our Return Policy.

9. Changes to this policy

We may update this Shipping Policy from time to time. The "Last updated" date shows when it last changed. The version in place when you place an order applies to that order.

10. Contact us

If you have questions about shipping, contact us:

Forward Scholars LLC (doing business as Walk Easy Shoes) Email: hello@walkeasyshoes.com Phone: +1 747 346 0035 Address: 2763 N 86th St, Milwaukee, WI 53222, United States Support hours: Monday–Friday, 9:00 AM–5:00 PM ET