We're here to help. Whether you have a question about an order, a product or a return, our team will get back to you as soon as we can.

Get in touch

Email: hello@walkeasyshoes.com Phone: +1 747 346 0035 Customer service hours: Monday to Friday, 9:00 AM to 5:00 PM ET (closed on weekends and U.S. holidays)

We aim to reply to emails within 1–2 business days.

Business information

Forward Scholars LLC (doing business as Walk Easy Shoes) 2763 N 86th St Milwaukee, WI 53222 United States

This is our business address. Please contact us before sending anything back to this address. We will give you a return label and instructions, and packages sent without contacting us first may be delayed.

Before you write

You may find a faster answer in our policies:

• Where is my order? See our Shipping Policy. Your shipping confirmation email contains your tracking number.
• Need to cancel or change an order? Email us as soon as possible, using the subject line "Cancel Order." See our Cancellation Policy.
• Want to return something? Email us with your order number, your name and the reason for the return. See our Return Policy.
• Wrong size or fit? See our Return Policy for exchanges and returns.
• Package arrived damaged? Contact us within 7 days of delivery, with your order number and a photo.
• Privacy requests? See Your Privacy Choices and our Privacy Policy.

Helpful details to include

To help us answer quickly, please include:

• Your order number
• The name and email address used for the order
• A short description of your question or issue
• Photos, if there is a problem with a product or package

We cannot give medical advice. For foot pain or health concerns, please talk to your doctor or podiatrist.